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Karthikeyan

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The Recruitment and Selection Process

1. Job Analysis

  • The first stage of recruitment.

  • Involves studying:

    • Tasks

    • Duties

    • Responsibilities of the job

  • Easier if:

    • The job already exists.

  • More detailed if:

    • The business is expanding, or

    • New skills are needed.

2. Job Description

A job description explains what the job involves.

Functions of a Job Description

  • Given to applicants so they understand the job.

  • Helps create a job (person) specification.

  • Used to check if an employee is doing their job properly.

  • Helps resolve disputes about job duties.

Typical Contents

  • Job title

  • Duties and responsibilities

  • Conditions of employment:

    • Salary

    • Working hours

    • Pension

    • Staff welfare

  • Training offered

  • Promotion opportunities

3. Job (Person) Specification

  • A list of essential and desirable qualities needed for the job.

Includes

  • Educational qualifications

  • Work experience

  • Special skills or knowledge

  • Personal qualities (e.g. teamwork, leadership)

4. Internal vs External Recruitment

Internal Recruitment

Filling the vacancy from within the organisation.

Advantages

  • Cheaper and quicker

  • Employee is already known

  • No training needed on company systems

  • Motivates employees (promotion opportunities)

Disadvantages

  • No new ideas brought in

  • Possible jealousy or rivalry

  • Limited number of suitable candidates

External Recruitment

Filling the vacancy from outside the organisation.

Methods

  • Local newspapers – unskilled or semi-skilled jobs

  • National newspapers – senior roles

  • Specialist magazines – technical jobs

  • Online sites (e.g. LinkedIn)

  • Recruitment agencies (expensive but effective)

  • Government job centres – unskilled jobs

Advantages

  • New ideas and skills

  • Larger pool of applicants

Disadvantages

  • More expensive

  • Takes more time

  • New employee may need training

5. Job Advertisements

When recruiting externally, businesses must decide:

  • What information to include

  • Where to advertise

  • Cost and budget limits

Usually Includes

  • Job duties

  • Qualifications required

  • Salary

  • Working conditions

  • How to apply

6. Methods of Application

Applicants usually apply by:

  • Application form, or

  • Letter of application + CV (Résumé)

Curriculum Vitae (CV) Includes

  • Name and contact details

  • Nationality

  • Education and qualifications

  • Work experience

  • Responsibilities held

  • Interests

  • Referees

Letter of Application Explains

  • Why the applicant wants the job

  • Why they are suitable

7. Selection Methods

Interviews

  • Most common selection method

  • Used to assess:

    • Ability

    • Personality

    • Suitability for the team

  • Types:

    • One-to-one

    • Panel interview (senior roles)

Other Selection Tests

  • Skills tests – ability to do tasks

  • Aptitude tests – ability to learn

  • Personality tests – behaviour and teamwork

  • Group tests – teamwork and leadership

References

  • Opinions from referees about:

    • Character

    • Reliability

    • Honesty

  • Usually confidential

8. Final Selection Decision

Factors considered:

  • Work experience

  • Qualifications

  • Age (must follow anti-discrimination laws)

  • Knowledge of the business (internal)

  • External experience and skills

9. Rejecting Unsuccessful Applicants

  • Inform them politely

  • Thank them for applying

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