The Recruitment and Selection Process
1. Job Analysis
The first stage of recruitment.
Involves studying:
Tasks
Duties
Responsibilities of the job
Easier if:
The job already exists.
More detailed if:
The business is expanding, or
New skills are needed.
2. Job Description
A job description explains what the job involves.
Functions of a Job Description
Given to applicants so they understand the job.
Helps create a job (person) specification.
Used to check if an employee is doing their job properly.
Helps resolve disputes about job duties.
Typical Contents
Job title
Duties and responsibilities
Conditions of employment:
Salary
Working hours
Pension
Staff welfare
Training offered
Promotion opportunities
3. Job (Person) Specification
A list of essential and desirable qualities needed for the job.
Includes
Educational qualifications
Work experience
Special skills or knowledge
Personal qualities (e.g. teamwork, leadership)
4. Internal vs External Recruitment
Internal Recruitment
Filling the vacancy from within the organisation.
Advantages
Cheaper and quicker
Employee is already known
No training needed on company systems
Motivates employees (promotion opportunities)
Disadvantages
No new ideas brought in
Possible jealousy or rivalry
Limited number of suitable candidates
External Recruitment
Filling the vacancy from outside the organisation.
Methods
Local newspapers – unskilled or semi-skilled jobs
National newspapers – senior roles
Specialist magazines – technical jobs
Online sites (e.g. LinkedIn)
Recruitment agencies (expensive but effective)
Government job centres – unskilled jobs
Advantages
New ideas and skills
Larger pool of applicants
Disadvantages
More expensive
Takes more time
New employee may need training
5. Job Advertisements
When recruiting externally, businesses must decide:
What information to include
Where to advertise
Cost and budget limits
Usually Includes
Job duties
Qualifications required
Salary
Working conditions
How to apply
6. Methods of Application
Applicants usually apply by:
Application form, or
Letter of application + CV (Résumé)
Curriculum Vitae (CV) Includes
Name and contact details
Nationality
Education and qualifications
Work experience
Responsibilities held
Interests
Referees
Letter of Application Explains
Why the applicant wants the job
Why they are suitable
7. Selection Methods
Interviews
Most common selection method
Used to assess:
Ability
Personality
Suitability for the team
Types:
One-to-one
Panel interview (senior roles)
Other Selection Tests
Skills tests – ability to do tasks
Aptitude tests – ability to learn
Personality tests – behaviour and teamwork
Group tests – teamwork and leadership
References
Opinions from referees about:
Character
Reliability
Honesty
Usually confidential
8. Final Selection Decision
Factors considered:
Work experience
Qualifications
Age (must follow anti-discrimination laws)
Knowledge of the business (internal)
External experience and skills
9. Rejecting Unsuccessful Applicants
Inform them politely
Thank them for applying





